FAQs • Colton, CA • CivicEngage

What is the last day to pay my utility bill before I receive a late fee?: There is typically a 10-day grace period after the due date printed on the bill. Once the 10-day grace period is over, the account is subject to a 5% late fee. The account is charged the 5% when a delinquent notice is mailed out.
Note: The due date on your bill applies to the current charges only. The “Balance Forward” is past due and should be paid immediately to avoid an interruption in service.

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Utility Billing Services

1. What is needed to sign up for utility service?: View our New Service Sign-Up page.

2. What is the last day to pay my utility bill before I receive a late fee?: There is typically a 10-day grace period after the due date printed on the bill. Once the 10-day grace period is over, the account is subject to a 5% late fee. The account is charged the 5% when a delinquent notice is mailed out.
Note: The due date on your bill applies to the current charges only. The “Balance Forward” is past due and should be paid immediately to avoid an interruption in service.